Last updated: April 2026

1. Wallet Recharges

Wallet recharges are generally non-refundable once credited to your account. However, refunds may be considered in the following cases.

2. Eligible Refund Scenarios

• Technical failure preventing call connection (verified by our system)
• Duplicate payment due to system error
• Unauthorized transaction (reported within 24 hours)
• Call quality issues causing inability to communicate (verified via recording)

3. Non-Refundable Cases

• Dissatisfaction with astrology consultation advice
• Unused wallet balance (can be used for future calls)
• Calls completed successfully without technical issues

4. Refund Process

To request a refund, email support@zodastro.com with your registered phone number, transaction details, and reason. Refunds are processed within 5-7 business days to the original payment method.

5. First Minute Free

The first minute of every call is free. If you disconnect within the first minute, no charge is applied to your wallet.

6. Contact

For refund requests, contact support@zodastro.com or call +91 98765 43210.